£17m in protection claims paid out daily in 2020

8 September 2021

‘ Insurers never pay out ’ is one of those myths that is so widely stated that many people simply believe it to be true. However, evidence shows it is simply not the case.

According to figures from the Association of British Insurers (ABI)1 £6.2bn was paid out to grieving and struggling families in 2020 – the equivalent of £17m every single day. This included £202m paid out to help the families of those impacted by  the pandemic.

Mental health protection

Income protection claims for mental  health conditions also rose from 10% to 12% in 2020, perhaps a reflection of the increased stress, anxiety and depression reported by many during lockdown. The ABI has also recently launched a mental health training platform to teach insurers how to better engage with customers who disclose mental health problems.

An essential financial safety net

Paul Brencher, Managing Director of  Individual Protection at Aviva UK, commented: “The financial risks from ill health are not new, but the pandemic has dramatically highlighted how the financial resilience of families can be so easily tested. There has never been a  more important time to demonstrate  the benefits of protection, the safety nets it can provide to customers and their families in difficult times, and  its relevance for employers and  financial advisers.”

1ABI, 2021

🚨 Data accurate as of the date of publication – 08.09.2021.

🚨 The above material is for informational purposes only and does not constitute a sales offer or financial advice. Before taking out any insurance, credit agreement or other financial product, you should obtain individual advice on your requirements and the general terms of the contract.

4.8/5 - (22 votes)

Do you need professional advice or a no obligation quote?

Ask us for a quote

Articles

Grafika porównująca postrzegany koszt ubezpieczenia na życie z rzeczywistą składką miesięczną oraz wskazująca różnicę w wysokości kosztów. The true cost of cover
28 March 2026
Life insurance is still widely misunderstood, with many people dramatically overestimating how much it actually...
Grafika przedstawiająca różnice w czasie sprzedaży domów w Wielkiej Brytanii z uwzględnieniem ceny, lokalizacji i atrakcyjnej prezentacji. Why do some homes sell faster than others?
27 March 2026
💷 Asking price matters Homes priced realistically from the start tend to attract more interest...
Grafika przedstawiająca znaczenie ochrony dochodu w Wielkiej Brytanii oraz ryzyko finansowe związane z brakiem ubezpieczenia w przypadku choroby lub wypadku. Is your income properly protected?
27 March 2026
Recent research highlights a significant gap in financial protection among UK workers. Only around a...
Insurance quote